❓ Help Center
be77 FAQ — Frequently Asked Questions
From opening an account to bKash deposits, claiming bonuses to responsible gaming — find answers to all your questions about be77 right here.
be77 is a safe and reliable online gaming platform for players in Bangladesh. The following questions and answers have been prepared with the help of our experienced support team so you can quickly find solutions to any issue. Detailed answers covering deposits and withdrawals via bKash, Nagad, Rocket and Upay, the welcome bonus, slots and cricket betting are all available here.
Account and Registration
To open an account at be77 you need an active mobile number, an email address and a strong password. You will also need to provide your full name and date of birth during registration. Please note that be77 is only open to those aged 21 and above.
No, each player may only operate a single be77 account. Creating multiple accounts is a violation of our terms and conditions and may result in all accounts being closed. We enforce this rule strictly to ensure a fair playing environment for everyone.
Use the "Forgot password?" option on the be77 login page. A verification code will be sent to your registered mobile number or email. Enter the code and set a new password. If you have trouble, contact our 24/7 live chat support.
To maintain a secure environment, be77 may require identity verification when necessary. During a withdrawal or as part of a security review, you may be asked to submit a photo of your national ID card or another government-issued ID. This is for the protection of your account.
Yes, be77 is fully mobile-friendly. Without downloading a separate app, you can access all games, deposits, withdrawals and support features directly from your smartphone browser. Both Android and iOS devices offer a smooth experience.
Deposits and Withdrawals
Deposits to be77 via bKash are instant — your account balance is usually updated within a few seconds to a few minutes. The same fast process applies to Nagad, Rocket and Upay. If there is any delay, please let us know via live chat.
The minimum deposit amount at be77 is ৳500 and the minimum withdrawal is also ৳500. This applies equally to all payment methods — bKash, Nagad, Rocket and Upay. Small transactions can be completed with ease.
Withdrawal requests from be77 are generally processed within 10 to 45 minutes. Funds reach your mobile wallet very quickly via bKash, Nagad, Rocket or Upay. There may be a slight delay during busy periods, but every effort is made to process withdrawals as fast as possible.
be77 does not impose any additional fees of its own for deposits or withdrawals. However, bKash, Nagad, Rocket or Upay may charge a small fee in accordance with their own transaction policies — that is a matter for the relevant platform. Contact our support team for more details.
Log in to your be77 account and select Nagad from the "Deposit" option. Enter the desired amount and follow the on-screen instructions to confirm with your Nagad PIN. Once successful, your be77 balance will update instantly. Minimum deposit is ৳500.
If a withdrawal has been "processing" for more than 45 minutes, contact be77's 24/7 live chat. Provide the transaction reference number and amount — our support team will resolve it quickly. You can also reach us by email: [email protected].
Games and How to Play
To bet on BPL and other cricket matches at be77, go to the sports betting section. Choose the match, event and odds, set your bet amount and confirm. Both pre-match and live betting are available. Events from Bangladesh Tigers matches as well as the T20 World Cup and IPL are also on offer.
RTP, or "Return to Player", is the theoretical percentage of total bets that a slot game returns on average over the long term. For example, a game with a higher RTP tends to return relatively more over the long run. However, each spin is independent and RTP does not guarantee the outcome of any specific session.
Yes, be77's casino offers multiple table games with live dealers. Enjoy live baccarat, live roulette and live table games from leading providers such as Evolution Gaming and Ezugi. Get a real-time experience with real dealers at any time.
be77 only uses software from reputable and certified game providers, powered by Random Number Generator (RNG) technology. This means the outcome of every spin or bet is completely random and not predetermined. Fair play is a core part of our commitment.
Aviator is a crash game developed by Spribe. As a plane takes off, a multiplier keeps rising — you must "cash out" before the plane crashes. The more risk you take, the greater the chance of winning but also the greater the risk of loss. Play responsibly and set a budget.
Lucky Neko is a popular slot game developed by PG Soft. It features colorful symbols and multiple bonus features based on the Japanese lucky cat (Maneki-neko) theme. Many more popular PG Soft games are available at be77, such as Fortune Tiger, Mahjong Ways 2 and Wild Bandito.
Bonuses and Promotions
be77 offers new players a 200% first-deposit bonus of up to ৳5,000. This means if you deposit ৳2,500, you can start playing with a total of ৳7,500 including the bonus. To activate the bonus, certain conditions must be met at the time of your first deposit and the wagering requirement is 10x.
The wagering requirement is the number of times you must place bets totalling the bonus amount before you can withdraw it. be77's welcome bonus has a wagering requirement of 10x — meaning if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.
be77's VIP program has four levels: Bronze, Silver, Gold and Platinum. Based on your regular play and activity, you can move up to a higher level automatically. Bronze members receive up to 0.2% cashback per week, Silver up to 0.4%, Gold up to 0.6% and Platinum up to 0.8%.
Cashback is a benefit where you get back a set percentage of your net weekly losses. be77 calculates cashback each week according to your VIP level and credits it directly to your account. Platinum members enjoy the highest benefits.
Yes, be77 runs special bonus offers and promotions for Eid, Pahela Baishakh, Victory Day and other special occasions. There are also attractive offers during major cricket tournaments like BPL or the T20 World Cup. Check be77's promotions page regularly for the latest offers.
Security and Responsible Gaming
be77 uses SSL encryption technology to keep all personal and financial information secure. Your password, payment details and transaction history are fully encrypted. We never sell your information to third parties.
Yes, be77 is only for those aged 21 and above. It is strictly prohibited for minors to open an account or play. Age is verified during registration and ID may be requested if needed. Protecting minors is our top priority.
Yes, be77 supports responsible gaming. If you feel that gaming is harming you, please contact our live chat or email [email protected] to request a temporary break or permanent self-exclusion. We will act quickly and provide the necessary assistance.
Yes, be77 provides the option to set deposit limits as part of its responsible gaming tools. You can contact the support team to set daily, weekly or monthly limits. Staying within a budget is a sign of a healthy gaming habit.
be77's support team provides assistance in Bengali via live chat 24/7. For any issue, click the live chat icon on the site or write to us by email: [email protected]. There is no phone or WhatsApp number — the best service is delivered through chat and email only.
If you feel that gaming is having a negative impact on your life or someone you know, please visit be77's responsible gaming page. We can provide guidance toward specialist support. Contact us at: [email protected]. Play, but within limits — that is our philosophy.
Still have a question?
Our expert support team is ready to help in Bengali 24/7. For any question or issue, contact us via live chat or email — we will get back to you quickly.
Contact us via live chatGet in touch with support
be77's support team is always by your side — day or night, any time.
Live Chat Support
Instant assistance in Bengali 24/7. Live chat is available as soon as you log in to be77.
Email Support
For complex matters, write to us by email: [email protected] — we will reply promptly.